At Care Dental Surgery, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, https://caredentalsurgery.co.uk/ (the “Website”), or use our services.
1. Information We Collect
We may collect and process the following types of personal information:
1.1. Information You Provide:
- Contact Information: Name, email address, phone number, and postal address.
- Appointment Details: Information shared when booking an appointment or making enquiries.
- Payment Information: Billing details for processing payments.
1.2. Automatically Collected Information:
- Technical Data: IP address, browser type, operating system, and device type.
- Usage Data: Information about how you navigate and interact with the Website, including pages visited, time spent on the site, and links clicked.
1.3. Cookies:
We use cookies to enhance your browsing experience and analyse website traffic. For detailed information, please refer to our Cookie Policy.
2. How We Use Your Information
We use your information for the following purposes:
- To schedule and manage appointments.
- To process payments and send invoices or receipts.
- To respond to your enquiries and provide customer support.
- To improve the functionality, performance, and user experience of our Website.
- To comply with legal obligations and ensure the security of our services.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties in the following circumstances:
- Service Providers: To facilitate payment processing, IT services, and marketing support.
- Legal Compliance: If required to comply with legal obligations or respond to lawful requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business operations.
4. Data Retention
We retain your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
5. Your Rights
Under data protection laws, you have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Erasure: Request the deletion of your data, subject to certain exceptions.
- Objection: Object to the processing of your data for specific purposes.
- Data Portability: Request transfer of your data to another service provider.
To exercise your rights, please contact us using the details below.
6. Security
We implement appropriate technical and organisational measures to safeguard your personal information against unauthorised access, loss, misuse, or alteration.
7. Third-Party Links
Our Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Care Dental Surgery
2A Warren Court, Warren Lane, Leicester Forest East, LE3 3Lw.
Email: info@caredentalsurgery.co.uk
Phone: 0116 239 0983
This Privacy Policy is compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.